Frequently Asked Questions

Shipping Information

What shipping methods are available?

Australia Post & DHL

How long will it take to get my package?

It depends on the shipping method and if it's an express post or normal.

How do I track my order?

You receive a shipping confirmation email which includes the tracking link.

Do I need an account to place order?

No, you don't have to create an account. However, creating an account has a lot of benefits including access to the list of previous orders, etc.
Please contact via the Contact Us page or email us directly via
If you need to cancel or change your order, please contact us as soon as possible before we process your order. We'll not be able to do any change If we have already shipped your order. 
Please contact us first for any return case and we'll get back to you as soon as possible.